DELIVERY & RETURNS

When are your shipping dates?

Subscriptions Orlabox plans are shipped in the first week following each renewal date, or 5-7 days after placing your first order. 

 

Orlabox subscriptions are renewed at the start of each quarter on the following schedule : 1st December, 1st March, 1st June, 1st September. 

One-off boxes are shipped within 5-7 days.

Email hello@orlabox.co.uk if you might need yours shipped sooner.

What shipping service do you offer?

We currently ship to UK & Ireland only.

UK orders - Royal Mail, Tracked 48 which usually delivers within 2-3 business days after shipping date. (pp £4.74)

Ireland orders - Royal Mail, International Standard which usually delivers within 5-7 business days after shipping date. (pp £7.95)

What are you returns / refunds policies?

We don’t currently accept returns for change of mind but if you’ve received a damaged item please let us know and we’d be happy to replace it for you or process a refund. Please email hello@orlabox.co.uk