DELIVERY & RETURNS
When are your shipping dates?
Subscriptions Orlabox plans are shipped in the first week following each renewal date, or 5-7 days after placing your first order.
Orlabox subscriptions are renewed at the start of each quarter on the following schedule : 1st December, 1st March, 1st June, 1st September.
One-off boxes are shipped within 5-7 days.
Email if you might need yours shipped sooner.
What shipping service do you offer?
We currently ship to UK & Ireland only.
UK orders - Royal Mail, Tracked 48 which usually delivers within 2-3 business days after shipping date. (pp £4.74)
Ireland orders - Royal Mail, International Standard which usually delivers within 5-7 business days after shipping date. (pp £7.95)
What are you returns / refunds policies?
We don’t currently accept returns for change of mind but if you’ve received a damaged item please let us know and we’d be happy to replace it for you or process a refund. Please email